FAQs
About PYBC
Brand
Why wood?
Wood has always been at the heart of PYBC. Its warmth, lightness and natural texture bring a sense of calm and simplicity to everyday objects.
Why incense?
We believe scent has the ability to shape atmosphere, memory and daily rituals. Our incense collections are designed to bring a sense of calm to everyday life.
Why do our products feature natural materials?
We are drawn to materials with warmth, texture and character. Wood, paper and natural fragrances allow us to create objects that age beautifully over time.
What is the relationship between PYBC DESIGN and PYBC.LIFE
PYBC is the umbrella brand behind our jewellery, handcrafted objects and fragrance collections; PYBC.LIFE focuses on scent, atmosphere and everyday rituals inspired by slow living.
What is slow living?
For us, slow living is not about doing less.
It is about noticing more - the scent in a room, the light on a table, and the small rituals that shape everyday life.
kendama wooden ball | pybc design
Jewellery
Are all PYBC pieces handmade?
Yes. All jewellery , incense and fragrance products are handcrafted in small batches from our studio.
Are your wooden ball earrings lightweight?
Yes. Wooden balls are significantly lighter than metal or stone alternatives, making them comfortable for everyday wear.
Is every piece identical?
As our products are handmade, slight variations in colour, grain, shape or finish may occur. These small differences are part of the character of each piece.
What materials are used in our jewellery?
Our jewellery is made using carefully selected wooden ball and quality findings. Material details are listed on each product page.
How should I care for my wooden jewellery?
Avoid prolonged exposure to water, perfume and excessive humidity. Store in a dry place when not in use.
For details, please visit our Jewellery Care page in the bottom of website.
Can I wear wooden jewellery everyday?
Yes. Our wooden ball jewellery is designed for everyday wear and is lightweight and comfortable.
Lifestyle | PYBC.LIFE
Incense & Fragrance
How long does each incense stick burn?
Each incense stick burn for approximately 30-40 minutes for long sticks or 20-25 minutes for short sticks, depending on airflow and the environment.
How should I store my incense?
Store in cool, dry place away from direct sunlight and humidity to preserve the scent.
Are your incense products made in small batches?
Yes, All of our incense products are handmade in limited batches to maintain quality and consistency.
Is the scent strong?
Our incense is designed to create a subtle and balanced atmosphere rather than an overpowering fragrance.
Order & Shipping
Do you offer gift packaging?
Yes. Every order is thoughtfully packed and suitable for gifting.
Can I track my order?
Tracking information will be provided once your order has been dispatched.
Stockist & Collaborations
Where can I find PYBC products in person?
Selected products are available through our pop-up store and seasonal market.
For the latest locations, please visit our stockist page or Instagram.
Are collaboration available?
We welcome creative collaborations, stockists and event partnership.
Please contact us via email or Instagram.
Still have a question?
Feel free to contact us at our email pybcpybc@gmail.com or send us a message via contact form.